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Privacy Policy

Information we collect

We collect only what you choose to enter into one of our enquiry forms — your name, your email address, and the details of your enquiry, including your company or venue and area of business where you provide them.

We do not collect information about you in the background, and we do not purchase or obtain your details from any other source.

How we use it

Your information is used to respond to your enquiry and to provide the trade materials you have requested. We may retain a record of our correspondence in order to continue the conversation.

We do not add you to marketing lists without your agreement, and we do not use your details for automated decision-making or profiling.

Disclosure

We do not sell, rent, or trade your information. We do not share it with third parties for their own marketing or commercial purposes.

Like any business, we rely on a small number of established service providers to operate this website and deliver our correspondence. They act on our instructions, may use your information only to provide the service, and are bound to keep it confidential. We may also disclose information where required to do so by law.

How long we keep it

We retain enquiry correspondence for as long as necessary for the purpose it was provided, and thereafter for a reasonable period as a record of business communications. You may ask us to delete your details at any time.

Security

Information submitted through this website is transmitted over an encrypted connection, and access to enquiry correspondence is limited to those who need it in order to respond.

Cookies and tracking

This website sets no advertising cookies. There are no advertising pixels or social media trackers on any page, and nothing here follows you across other websites.

Your rights

You may ask us what information we hold about you, ask for it to be corrected, or ask for it to be deleted. Please use the contact form on the home page and we will respond.

Age and intended audience

This website concerns tobacco products and is intended for trade audiences and adults of legal smoking age. It is not directed at children, and we do not knowingly collect information from them.

Changes to this policy

If our handling of personal information changes, this page will be updated and the date above revised.

Contact

Questions about this policy may be sent through the contact form on the home page.